Terms of Use

This agreement

These Terms of Use (“Terms”) are a binding agreement between you and Sylicons (“we”, “us”), the developer and publisher of Mayday Zero for iOS (the “App”). By downloading, installing or using the App you accept these Terms. If you do not accept them, do not use the App.

Our Privacy Policy forms part of these Terms. The App is also subject to Apple’s App Store Terms and Conditions, including the Usage Rules, which govern your relationship with Apple. Where these Terms are silent, Apple’s Licensed Application End User Licence Agreement applies.

The licence we give you

We grant you a personal, limited, non-exclusive, non-transferable, revocable licence to install and use the App on Apple-branded devices that you own or control, for your own non-commercial entertainment, and in accordance with the App Store Usage Rules. Where Family Sharing or volume purchasing applies, the licence extends as those rules allow.

This is a licence, not a sale. We keep every right we do not expressly give you here.

A game, not a training device

Mayday Zero is a work of entertainment fiction. It is not air traffic control training, it is not a qualified or certified simulator, and it must never be used to make, practise or justify a real aviation decision.

The App draws on real documents and real procedures, and some shifts are built on the mechanisms of publicly investigated incidents. It is still a dramatisation, and it takes liberties on purpose:

• Radio phraseology is adapted for playability and for pace. It is not a complete or authoritative statement of CAP 413, FAA JO 7110.65 or any other order, and it is not kept current with amendments to them.
• Aerodromes, airspace, traffic, weather, aircraft performance and timings are simplified, invented or altered. Some fields are wholly fictional. Where a real field’s name or layout is used, the depiction is approximate and must not be used for navigation or planning.
• Callsigns, operators, aircraft registrations and every person in the App are fictional. Any resemblance to a real flight, crew member or controller is coincidental.
• Where a scenario is inspired by a published accident or incident report, it is a dramatisation of a mechanism and not an account of what any real individual did, said or decided. Nothing in the App is a finding of fault against any person or organisation.
• Scores, findings, commendations, the controller licence and the logbook exist inside the game. They are not a qualification, a rating, a certification or evidence of competence of any kind.

Mayday Zero is not affiliated with, endorsed by, sponsored by or connected to any civil aviation authority, air navigation service provider, airline, airport or aircraft manufacturer.

Purchases and subscriptions

Part of the App is free. The full board is unlocked by an optional purchase, offered in three forms:

Pro Weekly

$6.99 USD per week, billed as an auto-renewing subscription.

Pro Yearly

$39.99 USD per year, billed as an auto-renewing subscription.

Pro Lifetime

$79.99 USD, paid once. Not a subscription, and it does not renew.

Prices shown are for the United States storefront and are listed in the App at the price and in the currency of your own storefront, which Apple sets. The price you are shown before you confirm is the price you pay.

The things you need to know about the subscriptions:

• Payment is charged to your Apple Account when you confirm the purchase.
• A subscription renews automatically at the same price for the same period unless you turn off auto-renew at least 24 hours before the end of the current period.
• Your account is charged for the renewal within 24 hours before the current period ends.
• Weekly and yearly are in the same subscription group, so you can move between them and will never be charged for both at once. Moving from weekly to yearly takes effect immediately; moving from yearly to weekly takes effect when the year you have paid for runs out.
• Pro Lifetime is a one-off purchase of a non-consumable item. It does not renew and there is nothing to cancel.
• All three unlock exactly the same thing. Buying more than one gains you nothing.

Cancelling, refunds and price changes

To cancel a subscription, open the Settings app on your device, tap your name, tap Subscriptions, choose Mayday Zero and turn off auto-renewal — or use apps.apple.com/account/subscriptions. Do it at least 24 hours before the period ends. We cannot cancel a subscription for you; only Apple and you can. Deleting the App does not cancel it.

Cancelling stops the next renewal. It does not end the period you have already paid for, and you keep access until that period runs out.

Refunds are handled by Apple, not by us, under Apple’s own policy. Request one at reportaproblem.apple.com. Nothing in this paragraph limits any non-excludable refund right you have under the consumer law of your country.

Restoring a purchase. If you reinstall the App or move to a new device, use Restore Purchases on the paywall or in Settings inside the App, signed in with the same Apple Account. Because there is no account system, a purchase cannot be moved to a different Apple Account.

Price changes. We may change prices for future purchases and future renewal periods. Apple will notify you of an increase to a subscription you already hold, and in most cases will ask for your agreement before it takes effect; if you do not agree, the subscription will not renew.

What you may not do

You agree not to:

• copy, sell, rent, sublicense, lease or otherwise distribute the App or any part of it;
• extract, re-record, re-host or redistribute the audio, artwork, maps, scripts or text in the App, or train a machine-learning model on them, except for brief excerpts in reviews, videos, streams and similar commentary, which we welcome;
• reverse engineer, decompile or disassemble the App, except to the extent that applicable law expressly permits it despite this term;
• modify the App, or use it in a way designed to bypass a purchase or to interfere with how it works;
• use the App for anything unlawful, or in any way that misrepresents it as real aviation training or as a real air traffic control service.

Who owns what

The App — its code, design, maps, artwork, audio, scripts, scenarios and the name Mayday Zero — belongs to us or to our licensors and is protected by copyright and other laws. Names of real places, organisations and aircraft types are used descriptively; their trademarks belong to their owners and their use here does not imply any association.

Regulatory documents referred to in the App remain the property of the authorities that publish them.

Availability and changes

We may update the App, add shifts, change or remove features, and change what is included in the free portion or in a subscription. We will not remove something you have already paid for outright, and we will not reduce what an active subscription gives you during a period you have already paid for.

We may stop publishing or supporting the App. If we do, subscriptions will stop renewing and you will keep access for the period you have paid for. Because the game runs on your device and not on a server, an App already installed will usually keep working.

We may change these Terms. The current version is always on this page with its date at the top, and a material change will be notified in the App or on the App Store listing. Continuing to use the App after a change means you accept it.

Terms required by Apple

Apple requires the following to be stated, and they apply to your use of the App:

• Not an agreement with Apple. These Terms are between you and us only, not with Apple. We, not Apple, are solely responsible for the App and its content.
• Scope of licence. The licence granted above is limited to use on Apple-branded products you own or control, as permitted by the App Store Usage Rules.
• Maintenance and support. We are solely responsible for providing any maintenance and support for the App. Apple has no obligation to provide any maintenance or support.
• Warranty. We are solely responsible for any product warranties, whether express or implied by law, to the extent they are not effectively disclaimed. If the App fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price of the App to you. To the maximum extent permitted by law, Apple has no other warranty obligation whatsoever with respect to the App.
• Product claims. We, not Apple, are responsible for addressing any claims by you or a third party relating to the App or your possession or use of it, including product liability claims, any claim that the App fails to conform to a legal or regulatory requirement, and claims arising under consumer protection, privacy or similar legislation.
• Intellectual property. If a third party claims that the App infringes its intellectual property rights, we, not Apple, are solely responsible for the investigation, defence, settlement and discharge of that claim.
• Legal compliance. You represent and warrant that you are not located in a country subject to a United States Government embargo or designated as a “terrorist supporting” country, and that you are not listed on any United States Government list of prohibited or restricted parties.
• Third party terms. You must comply with any applicable third-party terms when using the App.
• Third party beneficiary. Apple and Apple’s subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance of them Apple has the right — and is deemed to have accepted the right — to enforce these Terms against you as a third-party beneficiary.
• Contact. Questions, complaints and claims about the App go to maydayzero@sylicons.com.

Disclaimers and consumer guarantees

To the maximum extent permitted by law, and except as set out below, the App is provided “as is” and “as available”, without warranty of any kind. We do not warrant that it will be uninterrupted, error-free, or free of defects, or that it will meet your expectations, and we expressly disclaim any implied warranty of merchantability, fitness for a particular purpose, accuracy or non-infringement. We do not warrant the accuracy, currency or completeness of any procedure, phraseology or depiction in the App — see section 3.

Your consumer rights are not affected. The consumer law of the country you live in gives you guarantees that cannot be excluded by an agreement like this one — typically a right to a repair, replacement or refund where a product is faulty or is not as described, and compensation for reasonably foreseeable loss. Nothing in these Terms excludes, restricts or modifies any right or remedy you have that cannot lawfully be excluded, and where a term here conflicts with such a right, that right wins.

Limitation of liability

Subject always to the section above, and to the maximum extent permitted by law: we are not liable for any indirect, incidental, special, consequential or punitive loss, or for loss of profits, revenue, data or goodwill, arising out of or in connection with the App; and our total liability to you for all claims arising out of or in connection with the App is limited to the greater of the amount you paid for the App in the twelve months before the claim arose, or USD $100.

Nothing in these Terms limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited.

Termination

You may end this agreement at any time by deleting the App. We may suspend or end your licence if you materially breach these Terms, in particular section 6. Sections 3, 7, 10, 11 and 13 survive the end of this agreement.

Governing law

These Terms are governed by the laws of the place in which we are established, without regard to its conflict of law rules. If you are a consumer, that does not deprive you of the protection of the mandatory consumer law of the country you live in, or of your right to bring proceedings there where that law allows it.

If any provision of these Terms is found unenforceable, the rest continues in force. Our not enforcing a term is not a waiver of it.

Contact

Sylicons, publisher of Mayday Zero.
The game — support, bugs, purchases: maydayzero@sylicons.com
The studio — privacy requests and legal notices: hello@sylicons.com